CLIENT

Agratech, Aplus

DATE

November 2024- January 2025

SERVICES

Mobile App Design · UI · UX · Design System

From user research we found that mistake are being made because of fatigue. Most PoS we’ve researched give user too much options at once and after hours of working likely one of those options will be filled wrong. How are we going to make the user less fatigue and reduce error?

Product Background

A+ (Aplus) want to reimagined on how Point-of-Sales(POS) Apps are being use. First point are most of B2B SaaS lacks of good user flow, an ergonomics design, and a good visual design. The second point being lots of feature on leading POS are behind a payment wall.

Competitors Research

Dining Options Most POS will have a regular 3 dining options which are dine in, takeaway, and online. Also you can add more dining options if needed. The flow when inputting dining options will add fatigue to the user because they need to input dining options on each menu, not based on orders.

Not-Color Coded From the competitor review, we don’t see any color coded options for faster reaction from user. Whether it’s for dining options or product type.

Hard to find order status From the home page user won’t be able to see order status on each menu. User need to navigate to the tickets page.

Tickets on Home Most M&L Model of POS have tickets display on the home page. This feature will be available on this project too.

Key Solutions

Dining-Options Based Order

From what we have researched, some PoS use order-based flow not dining options-based flow. User need to input dining options on each order.

On this flow, user will asked the customer about dining options first before taking orders. This flow reduce one more options on each order.

Inside each card, user able to too find information about ticket status. This streamflow the process of customer asking about their order status.

Color & Icon Coded Dining Options & Product Type

Each options will have their custom designated colors. This will help user recognize each options faster leading to faster time and less fatigue when inputting orders.

Color and icon will be carried across the app. For example on the sales page, user will recognize the colors on each orders.

The next step after choosing dining options will be adding orders. Every menu will be grouped up, helping user finding the right menu to order.

Split Screen on M&L Model

Faster flow when finishing orders in comparison with opening a new page.

Dashboard will give user all the information needed right in one screen. Every sales are able to be filtered by type, dining options, and date.

We manage to decrease time-to-order by 48% through simplified navigation.

What’s next?